Shipping policy
Free Shipping
Shipping is free on every order within the United States. The cost is already built into our prices โ no shipping fees and no surprises at checkout.
Digital products โ instant
Ebooks, digital bundles, and downloads are delivered instantly at checkout. Nothing ships โ youโll have access right away, readable on any phone, tablet, or computer.
Processing & delivery times
All timelines below are in business days (MondayโFriday, excluding holidays) and start once your order is placed and payment clears. Because our physical items are made to order, thereโs a short production step before they ship.
Books & journals (print-on-demand):
Produced and sent by trackable mail. Allow up to 13โ15 business days total (production plus delivery).
Pins, accessories, apparel, and other print-on-demand items: 1โ3 business days production, then 2โ5 business days shipping โ about 3โ8 business days total.
Vault & limited items
Copper stethoscope and compression socks (shipped from our own stock): Ships within 24 hours via USPS Priority Mail Flat Rate with tracking. USPS typically delivers Priority Mail in 1โ3 business days.ย Youโll receive tracking by email as soon as your order ships.
Orders with more than one item type
If your order includes items made in different places โ say, a journal and a pin โ they may ship separately and arrive at different times. Each one ships as soon as itโs ready, and youโre never charged extra for a split shipment.
International shipping
We currently ship within the United States only and arenโt offering international shipping at this time. If youโre outside the US and would like to order, email us at reclaim@strongernurse.com โ weโll consider international orders on a case-by-case basis until further notice. When arranged individually, international delivery typically takes 10โ30 business days.
Delays
The timelines above are estimates, not guarantees. Production and carrier delays can happen, especially around holidays. If your order seems stuck or hasnโt arrived within the expected window, contact us at reclaim@strongernurse.com and weโll help track it down.
Questions
Reach us anytime at reclaim@strongernurse.com.