Every Stronger Nurse product is either made to order (our print-on-demand and personalized items), delivered instantly (digital ebooks and bundles), or a limited Vault edition produced in a fixed quantity. For that reason, we don’t accept returns or issue refunds on any product.

Please order with certainty. Double-check sizes, spellings, and design choices before you buy — and if you’re unsure about anything, reach out first at reclaim@strongernurse.com. We’re glad to help you choose the right item before you order.

The one exception is below: if your item arrives damaged, defective, incomplete, or wrong, we’ll make it right.

All digital products — ebooks, digital bundles, and downloads — are final sale. Because they’re delivered instantly at checkout and can’t be returned, they aren’t eligible for refunds or exchanges.

For ebook + course bundles: the one-time items (ebooks and any printed journal) are always yours to keep. The 7-day course trial can be cancelled anytime in your Skool account settings before it renews — cancelling stops future charges. The trial is managed on Skool, not through a refund here.

This is the one case we replace. Please inspect your order as soon as it arrives. If your item is damaged, defective, incomplete, or not what you ordered, contact us at reclaim@strongernurse.com within 7  days of delivery and include:

• Your order number

• Clear photos of the item and its packaging (for damage or defects), or

• A description of what’s missing or incorrect (for incomplete or wrong orders)

Once we confirm the issue, we’ll send a free replacement of the same item. You don’t need to mail the original back.

We don’t offer exchanges for change of mind, size, or design — only replacements for the damaged, defective, missing, or wrong-item cases above. If you’d like a different item, please place a new order.

For clarity, all of the following are final sale and cannot be returned or refunded:

• Print-on-demand and made-to-order items

• Personalized items (anything printed with a name or credentials)

• Digital downloads (ebooks, bundles)

• Limited Vault editions

• Sale and discounted items

• Gift cards

Reach us anytime at reclaim@strongernurse.com — before you buy if you’re unsure, or after delivery if something arrived wrong.